All returns must be started prior to 30 days after receiving the product.We will be happy to assist you in communicating with the manufacturer to process a warranty claim.
#NMEA 2000 NETWORK STARTER KIT REVIEWS FREE#
#NMEA 2000 NETWORK STARTER KIT REVIEWS FULL#
We always recommend that returns are insured for the full purchase price when shipped, for your own protection.Once the shipment is made (in the original carton with the RGA document in the box), please call or email us with the tracking number.Returns must be shipped back in original packaging and contain all components (hardware, instructions, etc.) - we cannot accept merchandise that has been altered. Returned items must be in new, and resalable condition.Be prepared to provide your order number and full contact information, as well as a brief reason for your return. Returns without an RGA number cannot be accepted. Prior to sending in a return, give us a call at (888) 551-7238 or email info so we may provide instructions and your Returned Goods Authorization (RGA) number.If your item(s) do arrived damaged, please send photos to we will process an insurance claim on your behalf. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as you place your order, you will receive an order confirmation e-mail.